Chapter 2 Operations Management Paper

Chapter 1 trading processs Management * Operations Management the management of resources and processes necessitate by an organization o produce goods or services. * Operations Function the part of the organization that has the responsibility for operations management. * strength a measure of the success of an operation in converting inputs to outputs. * mild operating costs * Effectiveness - a measure of the success of an operation in producing outputs that satisfy customers. * Ensuring customers receive high value * Transformation surgical operation the system by which inputs of resources (people, equip, materials, energy, and information) are converted into outputs of goods and service. * Facilities the resources that are inevitable to undertake the operation but are not utilise up in the operation. Land, buildings, plant, equip, vehicles. * Consumables the resources that are used up as part of operation. Energy used to power buildings, plant machinery, and the materials infallible to maintain, repair, and operate them. * People the human resources necessary to undertake the operation. opposite Types of Operations * Materials affect operations materials are transformed either from 1 form to another, and/or from 1 place to another.

* Information processing operations information is transformed from 1 form to another, and/or from 1 place to another. Accountancy, banking, financial services. * Customer processing operations the customer is transformed by the operation. Hospitals, hairdressers, education. * Services the intangible outputs from an operation * tangibility goods are physical products that can be touched, seen, tasted, or smelled. * simultaneousness - services are distinguishable from goods in that their productions and consumption ordinarily take place simultaneously. * Customer contact services normally require some degree of contact with the... If you want to sop up a full essay, order it on our website: Ordercustompaper.com

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