Custom Molds Case Study

Custom Molds, Inc. Problem Statement Tom and Mason moth miller argon pleased with the growth of his company. However, there are maturation problems tie in to the operations of manufacturing employment simulates and producing plastic part. Although bespoken molds sales persist in constant and plastic part methodicalnesss are steadily increasing the business is suffering from some(prenominal) problems including: Bottlenecks in the production operation from unmatchable operation to other customers complain that orders are not delivered on- epoch Customers devote returned orders for defects ask judgment of conviction for mold fabrication materials is too long Lead time for custom mold delivery is too long. in that obligingness is no space left in the plant for expansion. We postulate to consider the call for of the customers for the two incompatible processes and the needs for bracing molds and plastic part.. Situation Analysis Customer Relationship guidance Customer relations for Custom Molds, Inc. are defined by the companys history. In the market we have a solid nature for craftsmanship given that we traditionally interchange only custom-made molds direct to the consumer. Our competitive priorities were top file name extension with mold designing flexibility.

Expanding their operations, the Millers decided to produce plastics part in conjunction with their custom molds. This represented a new instance of customer with diverse needs. In the attached table Customer Needs equat ion we have identified the stated needs of C! ustom molds customers and created a comparison of needs for plastic move customers. Plastic parts customers are different from our custom mold customers in that they do have more delivery time, hold consistent quality and two processes to produce the plastic parts instead of one process to produce only the mold. This is a substantially different set of requirements that our existing production methods whitethorn not be well suited to meet. Plastic parts competitive priorities...If you indispensableness to get a full essay, order it on our website: OrderCustomPaper.com

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